Use & Care

Operating and caring for your LAVA® brand lamp is pretty straightforward. However, because of their unique engineering, all LAVA brand motion lamps need to be handled carefully to insure a trouble-free life span. Below are a few important points of note.

Turn Me On, Light Me Up, and Watch Me Melt

Be sure you are aware of the ginormous size of the lamp you are about to purchase…returns based on the fact the item does not fit where you wanted it will result in the purchaser paying for the return shipment ($100-$150).

NOTE: These lamps CANNOT be moved while they are hot. Doing so will result in mixing the liquid and wax secret formula and destroying the lamp. Place your lamp where you think you want it and move it around BEFORE running it for the first time. Your lamp will take 8-10 hours to cool down before you can remove the globe to replace a bulb or move the lamp.

FIRST TIME RUN INSTRUCTIONS

1. Place the base in the location that you will run the lamp permanently - NOTE: The lamps run the best at about 70 degrees F. If your space is cooler than 70 degrees on a regular basis, your lamp may not ever run properly or it will take an extremely long time to warm up. NOTE: DO NOT MOVE the lamp once it is warm.
2. After the lamp has reached room temperature, screw in light bulb and place globe on base. NOTE: It is recommended to plug in the lamp and turn dimmer switch on to be sure the light bulb is working properly before putting the globe on the base.
3. Lift the globe onto the base carefully setting it down onto the base.
4. Place the cap happily on top of the globe (it weighs a lot less).
5. Turn the rheostat to 100% on and allow the lamp to run for 24-48 hours CONSTANTLY. Running it constantly for a longer period of time will allow all of the wax to melt down and it should perform at optimal use after about 24 hours. NOTE: The lamp will not move in a fluid motion for 10-15 hours on its first run. Subsequent runs should have a quicker warm up time, however this amount of wax will not heat in more than 6-8 hours. DO NOT TRY PUTTING A LARGER BULB THAN SPECIFIED IN THE LAMP, the formula is made to run with a 200 watt bulb and can be dimmed down if the lamp is running too quickly (lots of tiny blobs).

DAY-TO-DAY RUNNING INSTRUCTIONS
You have a couple of options about running your lamp daily:

1. Turn it on when you feel like it and sit and wait for 10 hours until it decides it is warm and happy.
2. Put your lamp on a timer and have it turn on every day 10 hours before you want it to be running.
3. Turn it down so the wax is still liquefied, but not flowing up and down when you are done enjoying it for the day and crank it up when you are ready for some action…LAVA flowing action that is.

SHIPPING INFO:
We only ship to the continental U.S. All deliveries are curbside deliveries; drivers are unable to enter your home. Be prepared to help offload the product from the truck. The individual cartons will weigh 10 lbs for a base, 100 lbs for a globe and 5 lbs for the table accessory.

PLEASE NOTE: At the time you receive your order, you MUST check for damages and/or missing items, and note that accordingly on the bill of lading. It's a good idea to have a copy of your invoice with you, so you can verify you received all of the items ordered. If you do not check the materials yourself, please make certain that the person signing for them checks for damaged or missing items. If no damages are noted on the bill of lading, Haggerty Enterprises cannot be held responsible for any damages or shortages that occur. All returns require a Return Authorization Number.

PLEASE NOTE: Any refused shipments without the consent of Haggerty Enterprises will be treated as a return, and will be subjected to all associated costs. Even if there is damage on the order, you MUST note the damage and ACCEPT the order. We will file a damage claim with the shipper and replace or refund the damaged items noted.

All requests for return must be made within 15 days of receiving product.